Accessibility

HTML markup language
This site validates as HTML 4.01 Transitional, and uses CSS for all layout and design purposes. The site markup is structured and clean to aid those using browsers that cannot display images and visual styles.

All pages on this site meet all WAI Guidelines to a Priority level of 1, and most guidelines at a Priority level of 2. For more information on the WAI, please visit the WAI website.

Aids to navigation
For those using screen readers, this site contains links to skip straight to the content of a page. Links are written to make sense out of context - that is, reading the phrase of the link by itself is enough to understand where that link might take you.

All links will open in the same browser window, with the exception of file download links (Microsoft Word documents and PDF files).

Browser compatibility
This website has been tested with the following browsers and we are satisfied with the output of the site:

Mozilla Firefox (version 1.0.3 on PC and version 1.0 on Mac)
Microsoft Internet Explorer (versions 5.01, 5.5, 6.02 on PC)
Netscape Navigator (version 7.2 on PC)
Opera (version 7.54 on PC)
Safari (version 1.3 on Mac)
We make sure text can be re-sized
All text on this site is set to relative sizing units, so that it can be sized up or down using the appropriate tool in your browser. Please refer to your browser's help function or documentation if you are unsure how to do this.

Access keys
Many assistive technologies make use of the keyboard for performing important tasks, such as navigation, selecting buttons, submitting forms and so on.

Some websites provide the user with additional functions via the keyboard, but we believe this is not yet widely supported or understood by the majority of users, lacks any standard across different sites and is often detrimental to those users who need to make use of the keyboard for fundamental tasks.

Comments or feedback
If you have any comments or queries about this website or encounter any issues while using the site, please contact us:

By phone on 0870 756 8604
By email on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
By post at 144 West Regent Street, Glasgow, G2 2RQ
We are always keen to hear from our users and to offer whatever assitance or advice we can.