Case studies

Success Stories: Concept Northern gains direction with SDP

Concept Northern first engaged with the Supplier Development Programme (SDP) in 2016 at a supplier event related to the then-new Glasgow City Region City Deal. Staff undertook SDP webinar training in environmental policy, health and safety policy, equality and quality management through ISO9001 policy, and participated in several Meet the Buyer events over the years. Concept Northern is an accredited Living Wage Scotland employer, and won its first public sector contract with the University of the Highlands and Islands in 2021 to provide Text Help software, ‘Read Write Gold’.